All services provided at the ACFJC are free of charge.

The Alameda County Family Justice Center (ACFJC) has over 30 different agencies and programs under one roof. These agencies and programs provide services to victims of domestic violence, sexual assault, human trafficking, child and elder abuse, dependent adult abuse, commercially sexually exploited minors, and stalking. Services include:

  • Domestic violence counseling
  • Sexual assault counseling
  • Restraining orders
  • Case management
  • Trauma recovery services
  • Safety planning
  • Children’s counseling
  • Shelter/housing assistance
  • Victims Compensation Program application assistance
  • Safe at Home application assistance
  • Self-sufficiency program: financial literacy, professional development, resume writing and interviewing skills.
  • Criminal justice information and assistance
  • Childcare while parent or guardian is receiving services onsite (KidZone)
  • Public Health Immunization Clinic
  • Legal Advice Clinic


Survivor Training & Empowerment Program – Utilizing your Potential

Designed to empower survivors of interpersonal violence by offering financial literacy and professional development classes, as well as group-based empowerment workshops.

A 7-week financial literacy, employment skills, self-confidence, & empowerment program that includes:

  • Writing resumes & cover letters
  • Identifying the ‘hidden’ job market
  • Understanding your value and your power
  • Interviewing for success
  • Understanding credit & handling debt
  • Budgeting
  • Setting financial, personal, & family goals
  • Developing an action plan for your life
  • …and more!

Our STEP-UP Class meets Tuesdays and Thursdays from 9am to 11am. Childcare is provided.

We also offer STEP-UP in Spanish. For more information contact Claudia Hinojosa Torres at (510)271-1567.

Step-Up 2 Work Program

After successfully completing STEP-UP, clients transition into the STEP-UP2-Work program. STEP-UP2-Work builds upon the foundational learning from STEP-UP and prepares clients with hands on and tangible skills to enter the job force. This includes aiding with job searches, helping to advance interviewing skills, supporting with resume and cover letter writing, supporting clients with identifying appropriate work attire, identifying clients’ skills, and developing existing job skills. STEP-UP2-WORK meets weekly, with drop-in sessions offered four days a week.

Step Up 2 Work, offers Step Up graduates an opportunity to take the next step on their professional path. Through fostered relationships with local businesses and educational opportunities, clients are equipped to enter the job market. Clients are provided job-readiness skills that align with their employment and entrepreneurial interest.

For more information contact Melissa Santos at (510)271-1549


The ACFJC’s Navigator staff is entrusted with the initial client needs assessment. The Navigator acts as a single point of contact for the client to ensure the linkage to appropriate services. During the initial assessment, the Navigator evaluates the client’s particular circumstance, helps the client prioritize her/his needs, and provides safety planning as necessary. After the initial assessment is made the Navigator maintains contact with the client to ascertain that referrals were successful. The Navigator will follow up with clients via phone or in person to assess their needs continuously, ensure the connection to services, and provide further referrals as needed.

To meet with a Navigator please contact our front desk at (510) 267-8800.

Trauma Recovery Center

The Alameda County Family Justice Center is designated as a Trauma Recovery Center (TRC). TRCs consists of a multidisciplinary staff or clinicians including licensed psychiatrists, psychologist and social workers who provide services, including but not limited to, all of the following resources, treatments, and recovery services to crime victims: mental health treatment services; assertive community-based outreach; clinical case management; coordination of care among medical and mental health care providers; and services to family members and loved ones of homicide victims.