We can help. Believe you have the right to be safe.

If you are in immediate danger, call 911 for police assistance.

The following is a list of organizations and agencies who ensure the safety and healing of abuse victims through accessible, comprehensive, coordinated, and culturally sensitive services. Included are:

  • law enforcement
  • domestic violence resources
  • shelters
  • legal help
  • counseling organizations

Let us help create a personal safety plan for you and your children.

On-Site Partners

ACFJC Interfaith Chaplaincy Program

The Chaplaincy program provides safe, confidential, effective and appropriate interfaith spiritual care for persons who have been affected by intimate partner violence and their children, while respecting diverse cultures, religious traditions and faith commitments and maintaining professional behavior and boundaries.

Contact: Jackie Yancy
Phone: (510) 267-8802

Alameda County District Attorney’s Office (DA)

The Alameda County District Attorney’s Office (DA) has a long and consistent history in Alameda County of working to bring together local government, law enforcement, healthcare agencies and community based nonprofit organizations to increase safety for victims and accountability for offenders in domestic violence, sexual assault and stalking cases. The DA, under the leadership of Pamela Price, District Attorney, works in close collaboration with local law enforcement and victim advocates, prosecutes all misdemeanor and felony domestic violence, sexual assault, elder abuse, and stalking cases within Alameda County and the City of Oakland.

Contact:: Evanthia Pappas, Senior District Attorney, FJC Branch Head Domestic Violence Unit
Phone:: (510) 267-8800

Alameda County DA’s Victim/Witness Assistance-Advocacy Program

In 1974, the DA’s Office created the first Victim/Witness Assistance program in the United States. A division within the DA’s Office the program provides advocacy to victims of all crimes. These services encompass crisis intervention, court escort/support, orientation to the criminal justice system, emergency assistance, and follow up contact. Victim Witness also has advocates who specialize in working with the elderly and dependent adults who have been victimized, domestic violence victims and those victims and witnesses who have been subpoenaed to attend a parole revocation hearing.

Contact:: Erica Chavis, Victim Witness Advocate
Phone:: (510) 268-7751

Alameda County DA’s Victims Compensation Program Claims Unit

The Victim/Witness Assistance-Advocacy Program also assists victims of crimes in applying for restitution and resources from the Victims Compensation Program administered through the California Victim’s Compensation and Government Claims Board (VCGCB).

Contact:: Hotline Number
Phone:: (510) 272-5044

Alameda County Public Health Department

The Northside Clinic offers immunization services to children and adults who have no health insurance; Wednesdays 1:00 PM – 3:30 PM & Saturdays 10:00 AM – 2:00 PM, appointment only.

Phone:: (510) 267-3230 to schedule.

Alameda County District Attorney’s Office Inspectors Division

The Alameda County District Attorney’s Office Inspector I will provide security for the ACFJC during regular business hours to ensure a safe and secure environment for victims and staff.

Contact:: John Biletnikoff
Phone:: (510) 267-8811

Alameda Health System Highland Campus/Domestic Violence Program and Sexual Assault Center

Provides services to sexually abused clients 14 years and older as well as services to victims of domestic violence. Services include advocacy, counseling and medical support as well as the 24-hour crisis line: (510) 534-9290.

Contact:: Concepcion Topete
24 Hour Crisis Line:: (510) 534-9290

Alameda Health System – Highland Campus/Emergency Department

The Alameda Health System – Highland Campus Emergency Department is an urban county emergency department and regional trauma center serving all of Alameda County. The Emergency Department, under the leadership of Hillary Larkin, treats over 350 domestic violence victims and 250 sexual assault victims each year.

Phone:: (510) 437-8396

Building Futures (BF)

BF works to build communities with underserved women and children where they are safely and supportively housed, free from homelessness and family violence. BF provides domestic violence support groups at the ACFJC, and provides housing support through their Pathway Home program. Furthermore, BF has an emergency shelter for homeless clients and clients who are fleeing from domestic violence. BF also has a transitional housing facility.

24 Hour Toll Free Crisis Line:: 1-866-A-WAY-OUT (1-866-292-9688)

Child Abuse Listening, Interviewing and Coordination Center (CALICO)

CALICO conducts forensic interviews in a child-friendly setting with children, ages 2-17, and developmentally delayed adults who were abused in Alameda County and provides information, referrals and support to their caregivers. The clients served were sexually abused, physically hurt, neglected and exploited as prostitutes, drug-endangered and/or witness to violence in their homes or communities. Schedule: As needed for interviews.

Phone:: (510) 895-0702


DeafHope is a nonprofit organization established for and by Deaf women in January 2003. DeafHope’s mission is to end domestic violence and sexual assault against Deaf women and children through empowerment, education and services. Services include advocacy, training and technical assistance.


Family Violence Law Center (FVLC)

FVLC is working to end domestic violence in Alameda County by using a holistic approach that integrates comprehensive protection and prevention services for abuse survivors with efforts to address and change barriers for survivors within the legal, health, education, and criminal justice systems. As one of California’s oldest agencies serving abuse survivors, FVLC is recognized as a leader in the community in delivering exceptional services and advocating for long-term social change for survivors. FVLC is a multicultural organization providing equal access for all services including language access provided by bilingual staff and our confidential interpreter program.

Mobile Response Unit:: 1 (800) 947-8301

HEAL Program

The Healing Emotions and Loss after Domestic Violence (HEAL Program) provides psychotherapeutic services in English and Spanish to children, adolescents and adults who have experienced traumatic situations. Treatment modalities include individual, dyadic, and family therapy. Group treatment is available in English for girls between the ages of 7 and 11. Referrals must be VOC eligible.

Contact:: Nancy Compton, Ph.D.
Phone:: (510) 587-3377

Justice At Last

Justice At Last is the only nonprofit law firm in the San Francisco Bay Area exclusively serving the legal needs of survivors of human trafficking and we have an office in the FJC. We provide clients with free legal services regardless of their age, sex, gender identity, abilities and equity needs, nationality, or type of trafficking. Our legal specialization includes enforcement of crime victims’ rights, records clearance for crimes survivors were forced to commit, immigration relief, family law, and establishing identity and identity theft recovery. We have bilingual staff, and a confidential language line, and also provide free training to service providers and community-based organizations about survivors’ rights and forms of relief. We emphasize a holistic approach that empowers survivors to seek and achieve justice on their own terms.

Phone: (650) 918-0719

Oakland Police Department Domestic Violence Unit (OPD)

This OPD unit investigates incidences of domestic violence. The OPD DV Unit is located at the ACFJC to enhance victim safety and coordination of victim services.

Phone:: (510) 238-3256

Progressive Transition(s), Inc.

Progressive Transition(s) is a solution-focused program, providing victims and survivors of domestic violence, sexual assault, and trauma with the tools they need to transcend their experiences and navigate a path to recovery and healing. They offer support groups, workshops, and individual counseling.

Contact:: Norma Ward
24/7 Crisis Support:: (833) 266-4333 or (510) 616-8233

UCSF Benioff Children’s Hospital Oakland – The D.O.V.E.S. Project

The D.O.V.E.S. Project is a domestic violence program operated by the Center for Child Protection at UCSF Benioff Children’s Hospital Oakland since 1998. The D.O.V.E.S. Project provides crisis intervention, assessment, and therapeutic intervention services for children exposed to domestic violence and their battered caregivers, as well as training on children’s exposure to domestic violence.

Phone:: (510) 428-3135

Off-Site Partners
(Partial List)

A Safe Place

A Safe Place provides battered women and their children emergency and transitional housing services to enable them to break the cycle of violence and regain a sense of self-esteem and personal power. A Safe Place is committed to creating community change in beliefs about domestic violence through outreach and counseling, teen violence prevention program and children’s program.

Crisis Line: (510) 536-7233
Main Line: (510) 986-8600

Alameda County Association of Chiefs of Police, Sheriff, and District Attorney’s Office

All chief law enforcement officers in Alameda County convene monthly to address issues pertinent to law enforcement and related issues. The Association works closely with victim advocates and the Units within the District Attorney’s Office to ensure victims of crime are treated fairly, respectfully, and humanely by criminal justice personnel and the system.

Sheriff Civil Section: (510) 272-6910
District Attorney: (510) 272-6222

Alameda County Domestic Violence Collaborative

The mission of the Alameda County Domestic Violence Collaborative (ACDVC) is to prevent domestic violence in Alameda County through collaborative efforts by educating, advocating, and increasing access to services for all communities in a culturally appropriate manner. The ACDVC has more than 75 collaborative participants who work within the local judiciary, government agencies, and community-based organizations in Alameda County.

Melissa Santos, Employment Specialist at Family Justice Center: (510) 271-1549

Alameda County Probation Department

The Alameda County Probation Department, as a partner in the criminal justice system, protects and serves the diverse community, offers services to victims, and provides rehabilitative opportunities to offenders in compliance with State Law.

Contact:: Candice Draper
Phone:: (510) 268-7050

Alameda County Social Services Agency

This agency promotes economic and social well-being of individuals, families, neighborhoods, and communities. As a partner of the ACFJC, the Alameda County Social Services Agency provides services to clients in need of public assistance (Medi-Cal, CalFRESH and CalWORKS).

Enterprise Way: (510) 639-1090
Hayward: (510) 670-6000
North County: (510) 891-0770
Eastmont: (510) 383-5300
Livermore: (925) 455-0747


Asian Pacific Islander Legal Outreach

Provides a number of services to Alameda County victims of domestic violence, sexual assault, stalking, and human trafficking, among others.

Phone: (510) 251-2846

Bay Area Legal Aid (BALA)

Bay Area Legal Aid is the largest provider of free civil legal services in the Bay Area. Seven regional offices work together to provide high quality legal assistance to low-income people regardless of their location, language, or disability. BALA is uniquely positioned to help people across county lines and assists people in the areas of housing, public benefits, health access, and domestic violence.

Legal Advice Line:: 1(800) 551-5554

Bay Area Women Against Rape (BAWAR)

Bay Area Women Against Rape, the nation’s first rape crisis center, was formed in 1971. BAWAR provides free in-person counseling to survivors of sexual assault and their significant others. BAWAR also offers accompaniment to police, court, and hospital and provides a 24-hour hotline, support groups, and community education.

Contact:: Leah Kimble-Price
Phone:: (510) 800-4247

Berkeley Law

The District Attorney’s Office and Family Violence Law Center (FVLC) continues to collaborate with Professor Nancy Lemon and Berkeley Law to staff second and third year law student interns to work at the ACFJC. These interns will be partnered with senior DDAs and FVLC attorneys to provide legal research and other legal assistance on cases involving victims of domestic violence, sexual assault, and stalking.

Phone: (510) 642-1741

Centro Legal de la Raza

Founded in 1969, Centro Legal de la Raza is a comprehensive legal services and community development agency. The agency’s mission is to protect and advance the rights of immigrant, low-income and Latino communities through bilingual legal representation, education, community organizing and advocacy.

Phone: (510) 437-1554

City of Oakland Department of Human Services (DHS)

The Department of Human Services is committed to the well-being of the residents of the City of Oakland. The department promotes a healthy and caring environment for all members of the community such as children, youth, adults, and seniors.

Phone: (510) 238-3121

Davis Street Family Resource Center

The mission of the Davis Street Family Resource Center is to help people with low income of the Eden area and its surrounding communities improve their quality of life through short and long term assistance.

Phone: (510) 347-4620

Department of Child Support Services (DCSS)

The mission of DCSS is to establish paternity and child support orders and to collect child and spousal support payments in an efficient and cost effective manner while maintaining the respect and dignity of the public DCSS serves.

Phone: (866) 901-3212



Family Violence Council

Pursuant to Rule 10.603(c) (7) of the California Rules of Court, the Family Violence Council was established to serve the needs of the Alameda County Superior Court and the communities it serves. The purpose of the Council is to provide critical feedback to the court regarding family violence, improve coordination and cooperation among all Alameda County courts and public and private agencies that respond to family violence and abuse in Alameda County, and to promote public education on family violence. The Family Violence Council is restricted in the same way the court is restricted from advocating on behalf of particular issues.

Family Paths

Family Paths has served the mental health needs of Children and Families since 1972, and today we offer services from offices in Oakland and Hayward. These services include a 24-hour Parent Support Hotline, a 24-hour Foster Parent Advice Line, CalWORKs Case Management, and Positive Parenting Classes. We also provide counseling for children, adolescents, adults and families.

24-Hour Parent Support Hotline: 800-829-3777
Oakland Main Line: 510-893-9230

Kaiser Permanente

Kaiser Permanente’s mission is to provide high quality, affordable health care services and to improve the health of its members and the communities it serves. Kaiser works to make a direct impact on programs, support the safety net of community clinics and public hospitals, create healthy choices to help people eat better and move more as part of daily life, and share and expand knowledge for the future of health care.

Phone: (510) 752-6122

Legal Aid Society-Employment Law Center/Project Survive

The Legal Aid Society-Employment Law Center (LAS-ELC) works locally, statewide, and nationally to promote the stability of low-income and disadvantaged individuals and families by addressing issues that affect their ability to achieve self-sufficiency. Using the law as a tool, LAS-ELC helps workers attain financial security by preserving employment opportunities.

Phone: (415) 864-8848

Motivating, Inspiring, Supporting and Serving Sexually Exploited Youth (MISSSEY) Inc. Program

MISSSEY was created to respond to the specialized and complex needs of sexually exploited children through advocacy, specialized treatment and recovery services, professional training and data-reporting. MISSSEY specializes in working with youth who are sexually exploited in the form of child and teen prostitution. MISSSEY provides after hours on-call advocacy.

On-Call 24 hour number:: (866) 585-7819,
Main Number:: (510) 251-2070

Oakland Private Industry Council (OPIC)

OPIC is dedicated to helping the Oakland Community maintain no-fee career centers and workforce development programs. OPIC has been in existence since 1978 and the goal is to aid the California economy by helping job seekers prepare for work, then providing employers with highly trained employees.

Phone: (510) 768-4400

Ruby’s Place

Ruby’s Place is a non-profit agency in Hayward caring for battered and homeless women and children for over 40 years. The mission of Ruby’s Place is to provide shelter, support, and education for women and children who are victims of domestic violence or homelessness.

24/7 Support Line:: 1(888) 339-4233
Main Line: (510) 581-5626

Safe Alternatives to Violent Environments (SAVE)

SAVE is a nonprofit organization established in 1976 to address the needs of people who experience violence in their families. SAVE’s mission is to provide alternatives to domestic violence through support services, advocacy and education, and to assist domestic violence victims and their families to end the cycle of violence.

Crisis Line: (510) 794-6055
Main Line: (510) 574-2250

Tri-Valley Haven

Tri-Valley Haven creates homes safe from abuse, contributes towards a more peaceful society, one person, one family, one community at a time. Together, the world is built without violence.

Crisis Line: 1-800-884-8119
Main Line: (925) 449-5845